Questions and Answers
Answers to the questions we hear most about renting a storage unit.
Renting
How do I rent a storage unit?
Go to our storage units page, choose a unit, and complete the rental online in a few minutes. Once your rental is confirmed you have access to your unit, with no office visit required.
Do you offer contactless rentals?
Yes. The entire rental process is handled online. You can browse units, sign your lease and make payments from your phone or computer, with no in-person visit needed at any point.
Do I have to sign a long-term contract?
No. All units are rented month to month. There are no long-term contracts, so you only pay for the time you need.
How much does a storage unit cost?
Monthly rent depends on the size. The online rental list on our storage units page shows current prices and any discount.
Can I upgrade or change my unit later?
Yes. If your storage needs change, call us at (740) 208-2626 and we will do our best to accommodate you.
What if the size I want is full?
Call us at (740) 208-2626 and we will put you on the waiting list.
About My Storage Gallipolis
How do I rent a storage unit in Gallipolis, OH?
Renting a unit at My Storage Gallipolis is quick and easy. Once your rental is confirmed, you can access your unit during gate hours, no office visit required.
Do I get immediate access to my storage unit after renting?
Yes. Once your online rental is complete, you can access your unit right away during gate hours. Our OH-775 facility gate is open daily from 7:30 AM to 6:30 PM, so you have convenient access throughout the day to move in at whatever time works best for you.
Do you offer contactless storage rentals?
Yes. The entire rental process at My Storage Gallipolis is handled online. You can browse units, sign your lease, and make payments all from your phone or computer, no in-person visit needed at any point.
Are your storage units month-to-month?
Yes. All storage units and parking spaces at My Storage Gallipolis are rented on a flexible month-to-month basis. There are no long-term contracts required, so you only pay for the time you need.
Can I upgrade or change my storage unit later?
Yes. If your storage needs change, contact our local customer support team and we will do our best to accommodate you.
What are the gate hours at My Storage Gallipolis?
Our gate at 100 OH-775 is open daily from 7:30 AM to 6:30 PM. If you have questions about access, contact our customer support team, available 7 days a week.
Is your storage facility in Gallipolis, OH gated?
Yes. My Storage Gallipolis is a fully gated facility located at 100 OH-775. The gate is open daily from 7:30 AM to 6:30 PM, giving you reliable and secure access to your unit or parking space throughout the day.
Is your storage facility well-lit?
Yes. My Storage Gallipolis maintains a well-lit facility to help ensure your visits are safe and comfortable throughout the day and during evening gate hours.
Are your storage units drive-up accessible?
Yes. All units at My Storage Gallipolis are drive-up accessible. You can pull your vehicle directly to your unit door for easy loading and unloading, no elevators, no long hallways, no hassle.
Do I need to bring my own lock?
Yes. Tenants are responsible for providing their own lock for their unit. We recommend a heavy-duty disc lock or cylinder lock for maximum security. If you have questions about what type of lock to use, our local customer support team is happy to help.
Is customer phone support available?
Yes. Customer phone support is available 7 days a week. If you need a callback, please note that our support team may call back from our Michigan support line: (616) 552-9908. Do not hesitate to reach out, we are always here to help.
What payment options are available?
We offer multiple convenient payment options including autopay, text message, online payment, and payment by phone. Our customer support team is available 7 days a week to assist with payments by phone. Callbacks may come from our Michigan support line: (616) 552-9908.
Do you offer outdoor parking spaces in Gallipolis, OH?
Yes. My Storage Gallipolis offers 30x10 outdoor parking spaces ideal for cars, trailers, and other approved vehicles. With gated access daily from 7:30 AM to 6:30 PM and flexible month-to-month terms, our parking spaces are a convenient and affordable option for Gallia County residents.
What can I store in a storage unit in Gallipolis, OH?
Our drive-up units and parking spaces are well-suited for a wide range of items including household furniture, mattresses, appliances, boxes, clothing, seasonal decorations, lawn equipment, tools, business inventory, and vehicles. If you are unsure whether a specific item is allowed, contact our local customer support team.
What items are not allowed in storage units?
To keep our Gallipolis facility safe for all customers, certain items are prohibited. These include flammable materials, hazardous chemicals, perishable food, living animals or plants, illegal goods, and high-value items such as cash or jewelry. For the full list, visit our Storage Restrictions page.
Do you require tenant protection at My Storage Gallipolis?
Tenant protection is available at My Storage Gallipolis and we strongly encourage all customers to consider it. Protecting your stored belongings gives you added peace of mind throughout your rental.
What is the move-out procedure?
Moving out is simple. On the day you move out, send us a photo via text or email showing your unit is clean and swept out or your parking space is clear, no advance notice required. Once we receive your photo, we will send you a move-out confirmation. That is it!
Do you offer storage near Point Pleasant, WV?
Yes. My Storage Gallipolis is conveniently located at 100 OH-775 in Gallipolis, OH, just across the Ohio River from Point Pleasant, WV. Mason County residents looking for affordable drive-up storage in the Ohio River Valley will find our facility easy to access with a full range of unit sizes available.
What areas does My Storage Gallipolis serve?
My Storage Gallipolis proudly serves Gallipolis, Rio Grande, Vinton, Addison, Point Pleasant WV, and communities throughout Gallia County, OH and the greater Ohio River Valley area. Our OH-775 location also makes us a convenient storage option for residents and businesses in the Ironton, Huntington WV, and Chillicothe areas.
Have a different question?
Call us at (740) 208-2626 or send us a message.
